This Privacy Policy describes how Beast casino (“we”, “us”, or “our”) collects, uses, stores, protects, and shares your information when you use our online casino services via our product website. We are committed to safeguarding the privacy of users from New Zealand and ensuring compliance with applicable data protection regulations. By accessing or using our website, you agree to the collection and use of information as described in this policy.
1. Information We Collect
We collect personal and non-personal information from you to provide our services effectively and to comply with legal obligations. The types of information we may collect include:
- Personal Identification Data: Full name, date of birth, residential address, email address, phone number, and identity documents as required by law for verification purposes.
- Account Information: Username, password, account activity, and game preferences.
- Financial Data: Payment methods details, transaction history, deposits, withdrawals, and related financial records.
- Technical Data: IP address, browser type, device information, operating system, and other technical identifiers collected via cookies and similar technologies.
- Usage Data: Information on how you interact with our website, including visited pages, time spent, and other analytical data.
2. Purpose of Data Collection
Your information is collected and processed for the following purposes:
- To create, manage, and maintain your user account.
- To process transactions, including deposits and withdrawals.
- To verify your identity and comply with legal and regulatory obligations, including anti-money laundering (AML) and know-your-customer (KYC) requirements.
- To provide customer support and respond to your enquiries.
- To personalise your gaming experience and recommend relevant games or Beast promotions.
- To monitor and improve our website, services, and security.
- To prevent fraud, detect suspicious behaviour, and enhance security protocols.
- To communicate with you regarding updates, promotions, or policy changes, where permitted by law.
3. Legal Basis for Processing
We process your personal data based on one or more of the following legal grounds:
- Consent: Where you have provided explicit consent for data collection and processing.
- Contractual Necessity: When processing is required to fulfil our contractual obligations to you.
- Legal Obligation: When processing is necessary for compliance with applicable laws and regulations.
- Legitimate Interests: Where processing is required to operate and improve our business, provided such interests are not overridden by your rights.
4. Data Sharing and Disclosure
We may share your personal data with third parties in the following circumstances:
- With service providers and partners who assist in operating our website, processing payments, or providing customer support, subject to strict confidentiality agreements.
- With regulatory authorities, law enforcement agencies, or other third parties as required by law or to protect our legal rights.
- With affiliates or successors in the event of a business transfer, merger, or acquisition, subject to continued protection of your data.
- With marketing partners, only where you have provided consent or as permitted by applicable law.
5. Data Retention Policy
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. The retention period may vary depending on statutory requirements and the nature of the data involved.
6. International Data Transfers
Your personal data may be transferred and processed in jurisdictions outside of New Zealand, including countries within the European Economic Area (EEA) or other regions where our service providers operate. We ensure that appropriate safeguards, such as standard contractual clauses or equivalent mechanisms, are in place to protect your data in accordance with applicable privacy laws.
7. Data Security Measures
We implement a range of technical and organisational security measures to protect your information against unauthorised access, alteration, disclosure, or destruction. These measures include encryption protocols, firewalls, secure data storage, regular system audits, and restricted access controls. While we take every reasonable step to protect your data, no system can guarantee absolute security. You are also responsible for keeping your account credentials confidential.
8. Your Rights as a New Zealand User
As a resident of New Zealand, you have the right to:
- Request access to your personal data and obtain a copy of the information we hold about you.
- Request correction or update of inaccurate or incomplete data.
- Request erasure of your data, subject to legal and contractual obligations.
- Object to or restrict the processing of your data in specific circumstances.
- Withdraw your consent at any time, where processing is based on consent.
- Lodge a complaint with the New Zealand Privacy Commissioner if you believe your rights have been infringed.
9. Use of Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance user experience, analyse website traffic, and provide personalised content. You can manage your cookie preferences via your browser settings or our website’s cookie management tool. Disabling cookies may affect certain functionalities of our site.
10. Policy Updates and Notifications
We may update this Privacy Policy periodically to reflect changes in legal, regulatory, or operational requirements. Any significant changes will be communicated via our website or by direct notification where appropriate. We encourage you to review this policy regularly to stay informed about our privacy practices.
11. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact our Data Protection Officer at [email protected] or via the contact form provided on our website.
12. Governing Law
This Privacy Policy is governed by the laws of New Zealand. Any disputes arising from or related to this policy will be subject to the jurisdiction of New Zealand courts.
By using Beast Casino’s online services, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.